Before You Report a Bug...
Here's what you can do to try and fix your problem:
- Make sure you have the latest version of BattleScribe.
- Update your data from Manage Data in BattleScribe.
- Try deleting your data and re-downloading it again.
- Read the FAQ for answers to most common problems.
Is This a Data Problem?
Is your problem to do with:
- Incorrect points values?
- Missing or incorrect units, models or upgrades?
- Missing or incorrect stat lines or rules?
- Incorrect error messages?
We cannot help you with these kinds of problem. Data files are not made by BattleScribe for legal reasons.
Instead, all data is created by the community.
You should report your problem to the author of the data file so that they can fix it.
You can try to contact the data file author through the website you got your data from, or try one of the following links:
###DATA_FILE_AUTHORS###
Is This a Crash or Incorrect Behaviour in BattleScribe?
If you believe this is a bug in the BattleScribe application, you can report it by clicking the link below.
Please make sure you follow the guidelines! If you do not provide enough information, your error report will be rejected.
- Check to see if your problem has already been reported.
- Say what data files you are using and where you got them from.
- Explain the steps you went through to get the error. We must be able to make the error happen ourselves.
- Include any error messages you saw.
- Be descriptive! One-line error reports are not enough and will likely be rejected.
All bugs, errors and feature requests can be reported at the BattleScribe UserVoice page.